E Collar help

[Sharon]

I have a Dogtra 2500 B/T. The receiver is not working. No lights come on and you can not turn it off with the transmitter . For those of you who have had this product , is a new battery needed in the receiver?

[Sharon]

Bumped

help please. Do you need to send your Dogtra collar in for a battery change?

[Mike50]

I have a Dogtra 2500 B/T. The receiver is not working. No lights come on and you can not turn it off with the transmitter . For those of you who have had this product , is a new battery needed in the receiver?

I'd put it on the charger and make sure that it is plugged all the way in. I have the old style 2002 T&B and have made the mistake of not pushing the probe all the way in to the collar. That set has the original batteries in it yet. Don't you have to push a button on the collar to turn it on???? The only thing I can turn on and off with the transmitter on mine is the beeper. I have to manually push a button on the collar to turn it on.

[art hubbard]

your transmitter has a red dot on the back of it, your collar has a red dot on it, place the two red dots together and you'll hear the beeber just for second, the collar is now on, do the same thing to turn it off. best collar on the market. oh yea, if this is a 2 collar set up make sure your toggle switch is on the same color as the collar.....Art

[Sharon]

Thanks.
Charger works fine . Recharges the transmitter fine.
Plug is all the way in.

When you put the red dots together it gives you the :coming on melody". When you put the red dots together again , it gives you" the coming on signa" again x50. I should hear the turning off melody. Nothing works( call nick etc ) when it is turned "on". terminals look fine and are dry.
I guess I will have to send it in. Timing is always great , isn't it?
You send it to California. I ought to get it back by next hunting season.

[art hubbard]

dogtra has a real quick turnaround....

[Sharon]

I just found a place in Ontario to buy a new battery for $25.00 I think that will be cheaper than sending it off to California first.

[AzDoggin]

Sharon, just for reference - how long has the collar been in service?

Keep us posted on the outcome, will ya?

[Sharon]

I bought it last November. Someone has recommended the Collar Clinic in Michigan; that would definately be closer than California. Apparently the manul says the battery will last 2 years. This friend had the circuit board burn out. ??

[AzDoggin]

I bought it last November. Someone has recommended the Collar Clinic in Michigan; that would definately be closer than California. Apparently the manul says the battery will last 2 years. This friend had the circuit board burn out. ??

From your posts, I gathered that you've been happy with the functions of the collar when it is working...but this isn't a very good deal. I have heard that the company stands behind them --- but the timing isn't very good from a hunting dog perspective, for sure.

[Sharon]

Sharon, just for reference - how long has the collar been in service?

Keep us posted on the outcome, will ya?

Dogtra Clinic told me that 2 years is the normal time to need a battery change . ( Mine only lasted a year.) I bought a new battery for $25.00 and everything is working fine. They reminded me that you should not put it on the charger until it is completely uncharged.