Garmin service

Post Reply
User avatar
oldbeek
Rank: 4X Champion
Posts: 645
Joined: Mon Jun 09, 2014 8:47 pm
Location: Lancaster CA

Garmin service

Post by oldbeek » Sun Jun 28, 2020 12:18 am

I have a t-5 tracking collar that I have used 3 seasons now. No light would come on when connected to charge station. I was told by Garmin they had a problem with a circuit under the charge pins. If I squeezed the charge bar against the collar tight a light would come on. Called Garmin and they gave me an RO number and told me to ship it to them. Shipped it out on Friday one week and received the new collar on Friday the next week. Great service and no charge.

reba
Rank: 4X Champion
Posts: 610
Joined: Wed Jul 01, 2009 8:50 am
Location: Central Coast of CA

Re: Garmin service

Post by reba » Wed Jul 29, 2020 2:55 pm

YES I have used their products for many years.

marysburg
Rank: Champion
Posts: 315
Joined: Mon Jan 17, 2011 8:54 am

Re: Garmin service

Post by marysburg » Wed Jul 29, 2020 8:38 pm

Glad you have had better luck than we are having. Sent our Pro 550 transmitter for replacement 5 weeks ago, and although they say it has been shipped, it has never arrived. They won"t send another one. I have 4 dogs in training this summer, and we are using the OLD relic Tritronics Pro 200 that we bought for our first Brittany in 2002. It is only a one dog setup, but at least it works. I have asked for Garmin to send out another transmitter, but they won't. Before hunting season opens, we are going to need another ecollar outfit, and I really wonder if Garmin is going to get our money this time around. Garmin is NOT Tritronics.

cjhills
GDF Junkie
Posts: 2264
Joined: Sat Jan 28, 2012 7:37 am
Location: aitkin,mn

Re: Garmin service

Post by cjhills » Thu Jul 30, 2020 7:55 am

Garmin replaced all my receivers(5) for my field 70. I liked that. what I did not like was that they needed to replace my receivers.
I test their products and I don't think they are nearly as reliable as the old tritronics products......Cj

Post Reply