call them up and send the box in...More then likely they will charge you they did with all three of ours said the dust and dirt caused the boxes to quit working not covred by their warranty
and ..though i still like the launcher i am not real happy with that their boxes are not more protected from allowing moisture and dirt in ...I mean come on you don't use them indoors
also when we got them back the auto shut off doesn't work on them anymore

hopefully you don't have that problem ...we have to remember to shut them off or they eat batteries
Oh well
I am hopefully gonna get a couple from Scott...i told him to take care of new people when he ran in to problems ...Sounds like he has that worked out I hope so for him I know how frustrated he was much less his customers